What should I do if I receive a damaged or wrong product?

To return your product, you should mail us with  your product detail to: info@3dtekstore.com We only replace items if they are defective or damaged, or if you we send wrong product by mistake. If you need to exchange it for the same item, send us an email at info@3dtekstore.com and send your item back to Three Dimension Computers Shop Number 21 – Maliha Street Industrial Area 2 – Sharjah, United Arab Emirates

Can I change or cancel my order?

We only replace or change the items if they are defective, damaged or dead or arrival. If you need to exchange it for the same item, send us an email at info@3dtekstore.com and send your item back to our address

What are the payments terms.

We accept COD (Cash on Delivery) and Bank Transfers for orders placed from within the UAE. Bank Transfer should be done for the orders placed from the locations that are outside of the UAE.

What exactly happens after ordering?

The products which are “In Stock” on the website will be shipped on the same day if the order is placed before 3 pm. If we receive the order after 5 pm, we will ship it on the next day based on the product’s availability